WebNikhil displayed an in-depth understanding of his customer segments, and was brilliant in his ideas for positioning the different services to the appropriate customer segments. With a view of providing the best value to his customer, and balancing that with the objectives of both HSBC and PurpleTeal, Nikhil crafted a strategy complete with marketing … WebRBWM Customer Experience Robinson Road P.O. Box 896 Singapore 901746 The Financial Industry Disputes Resolution Centre Ltd (FIDReC) HSBC has effective measures in place …
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